Privacy policy | Nrseguru

Privacy Policy for NurseGuru App

Effective Date: 07/04/2025

At NurseGuru, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our mobile application.

Here is your ready-to-use Privacy Policy (without tables) — fully compliant with Google Play’s requirements and formatted for direct copy-paste into your website:

1. Introduction

At Nrseguru, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Nrseguru app, website, or related services.

By using our services, you agree to the practices outlined below.

2. What Information We Collect

We collect the following types of personal and sensitive user data when you use our app:

Name – used for account creation and issuing certificates.
Email address – used for login, communication, and account recovery.
Phone number (optional) – used for verification and support.
Profile image (optional) – used to personalize your profile.
Device information – includes device ID, OS version, and usage patterns to help improve app performance.
Location (if permission is granted) – used to deliver location-specific content or features.
Payment information – collected and processed through secure payment gateways for subscription and billing purposes.
Usage data – to monitor performance and enhance user experience.

We do not collect more data than necessary. We do not sell your personal data to third parties.

3. Why We Collect Your Data

We collect your data for the following purposes:

To provide and improve our app features and educational content.
To manage user accounts and offer support.
To handle payments, subscriptions, and billing.
To personalize your app experience.
To comply with legal obligations.

4. Permissions and Disclosures

Certain features may require access to your device’s location, camera, or storage. These permissions are requested at runtime with clear, in-app explanations.

For example:
“To upload an assignment photo, Nrseguru needs access to your camera. This is only used within the app and never shared without consent.”

You can choose to allow or deny these permissions. Denying access may limit feature availability, but will not affect core functionality.

5. Data Security

We use modern security practices to protect your data, including:

Secure transmission of data using HTTPS (TLS encryption)
Storage on secure platforms like Firebase and Razorpay etc.
Access restricted to authorized personnel only

We actively monitor and update our systems to prevent unauthorized access, misuse, or disclosure of your information.

6. Account Deletion and Data Erasure

You have the right to delete your account and data at any time. You can do this by:

Using the Delete My Account feature within the app, or
Emailing us at nrseguru@gmail.com

Upon request, all personal data associated with your account will be permanently erased within 30 days, unless retention is legally required.

7. Data Retention Policy

We retain your personal information only as long as necessary for:

Active use of our services
Legal or regulatory compliance
Internal analytics and operational purposes

Inactive accounts may be removed after 12 months of no use, with prior email notification.

8. Use of Third-Party Services

We use a few trusted third-party services to deliver app functionality:

Firebase (by Google) for authentication, data storage, and analytics
Google Analytics for performance and usage tracking
Razorpay / Google Play Billing for secure payment processing
OneSignal (if used) for push notifications

These services are GDPR- and Google Play-compliant. We only share data necessary for these services to operate.

9. Children’s Privacy

The Nrseguru app is intended for users 16 years and older. We do not knowingly collect data from children under 16. If you believe a child has submitted personal information, please contact us so we can delete it promptly.

10. Your Rights

You have the right to:

Access and correct your personal information
Withdraw permissions at any time
Request account and data deletion
File a complaint with a data protection authority if needed

To exercise these rights, contact us at nrseguru@gmail.com

11. Policy Updates

We may update this policy from time to time. Changes will be posted here with the revised date. We encourage you to review this page periodically.

Continued use of our app implies your agreement to the updated policy.

12. Contact Us

If you have any questions, suggestions, or concerns about your data or this Privacy Policy, feel free to reach out:

contact: +91- 7016343234

Email: nrseguru@gmail.com
Address: Raj Chauhan, 01, Nrseguru, near KB hospital , ambaji-khedbrahma highway, khedbrahma,Gujarat, India

pin code; 353255